Expectation on Contributing to the Startrick

The key role of a Support Cum Tester in Startrick is provide help desk assistance and technical support for all types of issues affecting end users, and also responsible for the quality of software development and deployment by involved in performing automated and manual tests to ensure the software created by developers is fit for purpose.

Responsibilities

• Application Support (Android/ IOS App, Laravel, WordPress & MySQL (Databased))
• Analyst and resolve system issues (Individual module or link to other function/ module/ system) with minimal guidance from supervisor.
• Coordinate with other team with minimal support from supervisor
• Provide support on ad-hoc report or query or file
• Responsible for routine daily operation
• Execute system test for individual function
• Develop test script for individual function

To Be a Part of Startrick

• 1-2+ years IT working experience on following areas: Mobile, Web & MySQL
• Has experience in Application Support, troubleshooting application-related problems.
• Strong analytical skills
• Interpersonal, presentation, communication, negotiations
• Ability to develop and maintain relationships with both internal and external users
• Provide support on UAT environment to test functionality of application before migrating to
• production environment
• Able to prepare user manual and related document